warm-transfer on emergency · live in 20sEvery call answered.
Every call answered.
Every emergency,
handed to you live.
Charlotte is the AI phone receptionist for solo HVAC, plumbing, and electrical. She answers every call, books into your CRM, and bridges you live in 20 seconds when something is on fire — literally.
p95 first-token
< 2.0s
Languages
EN · ES
Recording retention
13mo · 7yr
live · just nowEMERGENCY
02:14:08 · ringing
caller“I smell gas in my kitchen. Is this an emergency?”
charlotte · 0:13“Yes — leave the building. I’m connecting you with Bob right now. Stay on the line.”
◉ trigger_warm_transfer(reason="gas_smell")
operator · 0:18 · bridge_t 3.13s“Bob here — Maria, leave the house, I’m on my way.”
bridge3.13s
job created#4813
audit rows14
Listen · real customer call · consentedHVAC · 30s · gas-smell emergency
0:000:30
Coming soon — listen to a real consented call (recording lands with the next founder homework drop).
60-day money-backNo contractsYour data stays yoursSOC2 in progress
What does Charlotte recover for your shop?
Drag to estimate. Conservative defaults — three missed calls a week, $300 average job.
020+
$100$2,000+
Weekly missed$900
Monthly recovered$3,315
Annual recovered$39,780
Live counter
Calls answered by Charlotte · as of
Pilot operators
Operator pilot wall · opt-in pending. Real pilot logos land here once operators sign the release.
Founder testimonial
30-second founder clip · coming soon
The questions trades buyers actually ask
- Are there hidden fees?
- No. Charlotte's published price — $99, $199, or $399 a month depending on plan — includes a generous bundled voice-minute allowance sized for typical solo-operator call volume. No per-call, per-transfer, per-SMS, per-CRM-sync, setup, or support fees.
- Who owns the call recordings?
- You do. Every recording, transcript, and structured audit row belongs to your business — Charlotte's role is custodial. You can export the entire archive at any time as MP3 + JSON. If you cancel, your data either follows the export you request or is purged on the retention schedule documented in /legal/recording-disclosure. Charlotte does not train shared models on your recordings.
- Can I cancel any time?
- Yes. Charlotte is month-to-month, no contracts, no minimum commitment, and you can cancel from the admin portal in two clicks. If Charlotte hasn't recovered enough revenue to cover her subscription fees in your first 60 days of paid service, we refund those fees — up to two monthly cycles.
- Does Charlotte handle Spanish-speaking callers?
- English calls are handled today. Spanish-language support is rolling out: the bilingual prompt pack — with dialect handling for Mexican, Puerto Rican, and Central American Spanish common across HVAC and plumbing customer bases — is in active development and not yet live. We'll enable it on your account as soon as it ships; English warm transfers route to your operators today.
- How does the warm transfer work on emergencies?
- Charlotte recognizes emergency keywords (gas smell, no heat in winter, water actively leaking, sparks from outlet) and pages you live inside 20 seconds with a one-line summary while keeping the caller on hold. You answer one call, get an instant context brief, and decide whether to dispatch — Charlotte never sends a truck without your sign-off.
- Will Charlotte integrate with my existing CRM?
- Yes — Jobber is live today on every tier: Charlotte books the job into Jobber with structured notes and alerts you immediately. Housecall Pro and ServiceTitan integrations arrive with the Pro tier rollout. If your CRM isn't on the list yet, the structured-notes export in the admin portal gives you a clean paste-in path after every call.